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Merchandise return policy

You may return all unopened, unused products that are still in their original packaging within 14 days of receipt of the order, subject to the expiration date.

Please pack returned products securely to prevent damage.

Please also state the exact reason for the return and the following details: name, address, order number.

You will be responsible for shipping costs.

Return address : AlproxiBio Rue Sainte Anne 9 -1410- Waterloo

The products will be checked and you will receive a confirmation e-mail.

Refunds will be made by the original method of payment.

Contact us by e-mail for any questions about returns and refunds : contact@alproxibio.be 

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